As part of its ongoing efforts to bring the latest in cutting-edge cross-cultural knowledge and skills to its clients, Critical Measures is now offering the Intercultural Conflict Style Assessment Inventory (ICS) and the Intercultural Development Inventory (IDI). Both tools were developed by Hammer Consulting, Inc. Hammer Consulting and its President, Mitchell R. Hammer are world-renowned for their break-through work in assessing intercultural competence and resolving cross-cultural conflict.
The Intercultural Conflict Style (ICS) Inventory is the premier assessment tool for identifying fundamental approaches for resolving conflict across cultural and racial/ethnic groups. Unlike many other U.S. conflict assessment instruments, the ICS has been specifically developed to avoid Western biases in favor of directness when dealing with conflict. Over 15,000 people have taken the ICS Inventory – including individuals from Canada, Europe, the U.S., Asia, South America, India, Australia & New Zealand.
By taking the Intercultural Conflict Style you and your organization will be able to:
- Identify individual team members culturally influenced conflict style
- Identify majority and minority conflict styles on teams, within departments and across the entire organization.
- Readily identify conflict style differences that can impair communication, productivity and performance; and
- Obtain tips on how to manage and resolve cross-cultural conflict.
The IDI is a cross-culturally valid measure of intercultural competence adapted from Bennett’s Developmental Model of Intercultural Sensitivity (DMIS). By taking the IDI, individuals can identify where they fall on a five-stage continuum of intercultural competence. The IDI can be used for a wide variety of purposes, including:
- Individual assessment in coaching, counseling situations
- Group analysis in teambuilding efforts
- Organizational-wide needs assessment for training design
- Program evaluation to assess the effectiveness of various interventions
The IDI is a 50-item, theory-based instrument that can be taken either in paper and pencil form or online. The IDI is currently in twelve languages (Bahasa Indoneasian, English, French, German, Italian, Portuguese, Spanish, Russian, Korean, French, Japanese and Chinese). Translations from the English-language version were completed using rigorous “back translation” scientific protocols to insure both linguistic and conceptual equivalency. The instrument is easy to complete and it can generate an in-depth graphic profile of an individual’s or groups’ predominant level of intercultural competence along with a detailed written interpretation of that level of intercultural development.