Cross-Cultural Healthcare

Provider Cultural Competence/Global Medicine = High Quality Patient Care, Safety & Satisfaction

Critical Measures specializes in improving cross-cultural patient care for the nation’s leading hospitals, clinics and health plans. The industry turns to us because our experience in global medicine and cross-cultural diversity is unparalleled. We have developed online courses that are the first of their kind in the world to address global medicine and language access law for healthcare providers.

Our Services

Our offerings include a range of cross-cultural healthcare solutions to address the needs of time-deprived physicians, nurses and administrators. Those services include:

Assessments — By identifying strengths and problem areas, organizational assessment facilitates quality of care and improves employee and patient satisfaction. Your healthcare organization can use the data to address cultural competence, compliance in language access, market share/business development and workforce diversity issues to create positive organizational change.

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Classroom Training — Work with our professional trainers for live, on-site classes about a variety of healthcare-specific topics — including cultural competence and diversity & inclusion — for patient care providers and for the general workforce in hospitals, clinics and other healthcare-related settings.

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Consultation & Speaking — With our expertise in numerous management and legal issues and our specialization in cross-cultural healthcare, healthcare organizations turn to Critical Measures for keynote speeches and consulting that relates to their members and employees.

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CM Elearning

Individuals as well as organizations in the healthcare field can take advantage of our CME-accredited online courses focusing on language access laws and global medicine. CM Elearning provides quality AMA PRA category 1 CME credits delivered on demand to busy physicians, nurses and other healthcare providers.

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