With years of experience in diversity, inclusion and global business, anti-harassment training and coaching and cross-cultural healthcare, Critical Measures possesses the latest in industry-specific knowledge of best practices in these areas. We also stay abreast of informative articles published about topics such as global medicine, cultural communication and conflict resolution. Visit this page for future updates on these legal topics that affect your organization, or contact us for more information.
A Spanish-speaking male patient entered the emergency department at Anne Arundel Medical Center in Annapolis, Md., in December 2012 suffering from vomiting, abdominal pain and shortness of breath. Over two days in the hospital, he had blood drawn, underwent an abdominal CT scan, received IV fluids and had a urinary catheter inserted. But it’s possible […]
Employers must take immediate corrective action where workplace investigations substantiate claims of harassment, discrimination, retaliation or bullying. Critical Measures has worked with employers all over the country to provide private, personalized, confidential harassment and boundary coaching to employees. Our coaching has helped to correct problematic behavior, rehabilitate employee’s careers and avoid repeat offenses. Critical Measures […]
Addressing “unconscious bias” is a fundamental element of the Equal Employment Opportunity Commission’s new E-Race Initiative. E-RACE stands for Eradicating Racism and Colorism from Employment. The EEOC’s new enforcement effort will focus on filing lawsuits challenging “subtle” discrimination and educating employers. Why focus on race and color now? The most frequently filed claims with the […]
A quiet revolution has occurred in our understanding of the nature of bias. In the past, sociologists regarded human bias as largely conscious and intentional. No longer, today researchers have demonstrated that human biases are largely unconscious and unintentional. This new understanding of bias has come from the field of social cognition theory which posits […]
As part of its ongoing efforts to bring the latest in cutting-edge cross-cultural knowledge and skills to its clients, Critical Measures is now offering the Intercultural Conflict Style Assessment Inventory (ICS) and the Intercultural Development Inventory (IDI). Both tools were developed by Hammer Consulting, Inc. Hammer Consulting and its President, Mitchell R. Hammer are world-renowned […]